Request or install software licenses

To automatically install or update licenses

At the Licensing step in the Commissioning Wizard, you can install one or more license files in the SoftJACE. You are sent a (brand) license file after submitting a license request, and may have already installed (copied it into the proper directory) while working at the SoftJACE—see About the SoftJACE license. If so, a dialog appears similar as shown in Figure 11.

Figure 11. License dialog ((brand) license already installed)


License dialog ((brand) license already installed)

In this case you can choose either “Don’t change any licenses” or the “Install licenses from license server” option, and click Next to proceed. See Set module content filter level.

NoteA (brand) (Tridium) license file is always needed. Typically, other license files are not needed unless you are using third-party module(s). In this case, you can also install those license files during this same commissioning step.

If you did not copy the license file to the SoftJACE, but you did successfully submit a license request (see Submitting a license request), you can simply let the wizard retrieve and install it in the SoftJACE by choosing the license server option.

Figure 12. License dialog (select method)


License dialog (select method)

NoteIf the license server option shown above does not appear, Workbench has not detected Internet connectivity.

The third option above appears if you previously copied your received SoftJACE license file(s) into your Workbench PC’s !licenses/inbox folder, and subsequently restarted Workbench. Alternatively, if you have the JACE license file(s), you can use the next procedure To install or more licenses from files.

  1. Select “Install licenses from the license server” (or if applicable, “Install licenses from workbench license database”).

  2. Workbench silently searches the licensing server, locates the license(s), and the wizard advances to the next step. See Set module content filter level.

To install or more licenses from files

  1. At the License step, select “Install one or more licenses from files”.

  2. Click the Next button.

    A “Choose license files to install” step appears.

  3. Click the Add button.

    A “Select File” dialog appears. By default, the contents of your licenses subfolder is listed (showing your Workbench license). If you previously pointed Workbench to another location, license files in that location are listed instead.

    • If you see the license you need, click it to highlight it. If other licenses are also needed, you can select multiples by holding down the Ctrl key while you click.

    • If a license is not listed, navigate to its location using the left-pane folder tree controls, and click the license to highlight it.

    NoteThe licensing tool prevents selection of a wrong license (different hostid) to install in the SoftJACE.

  4. Click the OK button.

    The “Choose license files to install” dialog appears with the selected license(s).

  5. If necessary, click the Add button again (Step 3) to add additional license files.

  6. When all needed licenses are listed in the “Choose license files” dialog, click the Next button to go to the next step in the Commissioning Wizard.

About the Licensing Server

For license files validated against the Tridium certificate, installation can be automated from Workbench. All such purchased licenses (including JACE, Supervisor, or Workstation-only) are stored and available to Workbench through the licensing server.

Providing that your PC currently has Internet connectivity while running a platform connection to any Niagara host, Workbench provides an install option (get and install the licenses for the host from the license server). When selected, Workbench silently searches the Tridium web portal for a license with a matching Host ID of the target platform. When found, it selects the license(s) and advances to the next wizard step. For more details, refer to the section “About the licensing server” in the Platform Guide.