Users device extension configuration notes

When setting up the NiagaraNetwork portion of user synchronization between stations in Workbench (in each Users device extension), first open up all stations in Workbench so you can expand the NiagaraNetwork in each station—both Supervisor and JACEs stations. Remember that Sync In and Sync Out is set up in an opposite fashion on reciprocal stations.

The easiest way to do this, particularly on the Supervisor station, is using the User Sync Manager view. There, you typically select all (JACE) stations in this view to have a “Sync Out Enabled” of true. See the next section User Sync Manager for more details.

Update mismatch with Users device extension fault

When upgrading a system to a 2013 security “update” level (typically AX-3.7u1 or later), stations running on JACEs not yet upgraded to an update release level will not be able to sync network users from an upgraded Supervisor (or other upgraded station). Instead, the Users device extensions of the NiagaraStations will be in fault, with a fault cause of “one-way password hashing support mismatch”.

Figure 84. Upgrade mismatch results in Users device extension fault

However, once a JACE is upgraded to a 2013 update level (typically AX-3.7u1 or later), network user operation with an upgraded Supervisor station will continue as normal, including sync operation.