Platform user rules and guidelines

When adding any N4 JACE controller platform admin user, the following rules apply:

User Name
User Name can be a maximum of 14 alphanumeric characters (a - z, A - Z, 0 - 9), where the first character must be alphabetic, and following characters either alphanumeric or underscore ( _ ).
Password
A strong password is required (it must match in both password fields). Entry characters display only in asterisks (*). Password must be a minimum of 10 characters including: at least one uppercase character, at least one lowercase character, and at least one digit. An error popup reminds you if attempt to enter a password that does not meet minimum rules.

NOTE: Some basic guidelines on strong passwords: Use both upper and lower case. Include numeric digits (a miminum of one). Include special characters. Don’t use dictionary words. Don’t use company name. Don’t make the same as the user name. Don’t use common numbers like telephone, address, birthday, and so on.
Comment
This is an optional alphanumeric field you can use when adding a new platform admin user, for description purposes only (note you cannot edit it after adding a user, unlike with a user’s password).

CAUTION: Make note of your platform user credentials, and guard them carefully! Consider the platform daemon as the highest-level access to the JACE controller. If you lose or forget these credentials, you may be unable to complete commissioning and startup of this controller. In this case, you can restore the factory default platform user, providing you can serially connect to the controller (make serial shell connection), and press a key at the prompted time during controller boot up following a power cycle.

Platform user rules and guidelines

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