About provisioning-related alarms

For any Niagara provisioning job, you can configure it to generate an alarm either upon job failure, successful job completion, or both. For details, see alarm checkboxes (Niagara Network Job Builder) and alarm checkboxes (Niagara Network Prototype View).

Alarm routing uses the alarm class specified in the Supervisor’s BatchJobService properties, and any alarm appears as an Alert (source state) in the Alarm Console, showing the BatchJobService ord as source (local:│station:│slot:/Services/BatchJobService). See Figure 55.

Figure 55. Niagara Provisioning alarm is an “alert” with source as BatchJobService


Niagara Provisioning alarm is an “alert” with source as BatchJobService

NoteThe single alarm source of the BatchJobService applies to all Niagara provisioning related alarms (alerts), meaning only one row is used in the Alarm Console for all provisioning alerts. Keep in mind if there are multiple alerts, and you click Acknowledge on that row, all alerts will be acknowledged.As needed, double-click that row to see multiple provisioning alerts in the Alarm Details view for the BatchJobService, as shown done in Figure 55.

Note that as shown, each Niagara provisioning alert includes a hyperlink for more details. When you click the Hyperlink button with the alert highlighted, the view changes to either:

Figure 56. Batch Job Step Log File View from Hyperlink in Alarm Console


Batch Job Step Log File View from Hyperlink in Alarm Console

NoteIf you disposed a Niagara provisioning job before acknowledging it from the Alarm Console, if you click the Hyperlink button to it from an associated Alarm Details view, you will see a “Cannot Display Page” error in the view. This happens because disposing a job removes the batch job log (.bjl) file and all batch job step log (.bjsl) files associated with that job. Therefore, it is recommended that you acknowledge any related alarms (alerts) before disposing jobs.