To acknowledge alarms from the alarm console view

Alarms are not removed from the alarm console until both the following conditions exist:

You can acknowledge alarms from the alarm portal as well as from the alarm console. To acknowledge alarms from the alarm portal, refer to To acknowledge alarms from the alarm portal.

To acknowledge alarms from the alarm console view, do the following:

1. Right–click on the ConsoleRecipient node in nav side bar pane.

   The popup menu displays.

2. From the popup menu, select Views->Alarm Console.

   The alarm console view appears with all alarm sources displayed in a tabular view.

3. In the alarm console view, select alarm sources that you want to acknowledge. Select multiple alarms, if desired, using the Shift or Ctrl key.

   Each record that appears in the alarm console table represents one alarm source and one or more alarms from that source. You may acknowledge either the latest (most recent) alarm or acknowledge all alarms that are reported from that source by choosing either the “Acknowledge” command or the “Acknowledge All” command, as described in the following step.

4. Acknowledge selected alarm(s) by doing one of the following:

   • From the Alarm menu, select Acknowledge (to acknowledge the latest alarm only)

     The latest alarm from each selected choice is acknowledged.

     OR

   • From the Alarm menu, select Acknowledge All (to acknowledge all alarms reported from that source). Alternatively, you may click the Acknowledge All button (located at the bottom of the dialog box).

     All alarms from each selected alarm source are acknowledged.

To acknowledge alarms from the alarm portal

The alarm portal must be running and configured to include all desired alarm consoles before it can be used to acknowledge alarms. Refer to Alarm portal for details about the alarm portal. Refer to Alarm Portal options for details about alarm portal display options.

Alarms are not removed from the alarm console (or portal) until both the following conditions exist:

You can acknowledge alarms from the alarm console as well as from the alarm portal. To acknowledge alarms directly from the alarm console, refer to To acknowledge alarms from the alarm console view.

To acknowledge alarms from the alarm portal, do the following:

1. From the Tools menu, select Alarm Portal.

   The Alarm Portal view displays in the view pane.

2. If the desired Alarm Console does not appear in the Alarm Console Monitor table (top portion of the Alarm Portal view) right–click in the Alarm Console Monitor area.

   The popup menu, appears.

3. Select Add Alarm Console.

   The Add Alarm Console wizard appears.

4. Complete the Add Alarm Console wizard by entering the following information:

   • Host address information, as needed (IP or dialup)

   • Credentials information (username and password)

   • Choose the desired console, by Ord (if more than one is present at the host address)

5. Click the Finish button to complete the Add Alarm Console wizard.

   The alarm console appears in the Alarm Console Monitor table (top portion of the Alarm Portal view). Any alarms will appear in the Open Alarm Sources table (bottom portion of the Alarm Portal view).

6. In the Open Alarm Sources table, select alarm sources that you want to acknowledge. Select multiple alarms, if desired, using the Shift or Ctrl key.

   Each record that appears in the Open Alarm Sources table represents one alarm source and one or more alarms from that source. You may acknowledge either the latest (most recent) alarm or acknowledge all alarms that are reported from that source by choosing either the “Acknowledge” command or the “Acknowledge All” command, as described in the following step.

7. Acknowledge selected alarm(s) by doing one of the following:

   • From the Alarm menu, select Acknowledge (to acknowledge the latest alarm only)

     The latest alarm from each selected choice is acknowledged.

     OR

   • From the Alarm menu, select Acknowledge All (to acknowledge all alarms reported from that source). Alternatively, you may click the Acknowledge All button (located at the bottom of the dialog box) or use the popup menu to acknowledge the alarm(s).

     All alarms from each selected alarm source are acknowledged.

To delete alarm records

The Alarm Database Maintenance view provides three ways to delete alarm records from the alarm database. To delete old alarm records, do the following:

1. In the Alarm Database Maintenance view, select one of the following three options:

   • Clear Old Records option

     to clear alarm records before a certain date and time. The Before field is provided to allow you to set the date and time for removing old records. The Before field is not available when you select either of the other options.

   • Clear All Before Selected Record option

     to delete all records that have a timestamp earlier than the timestamp of the record that you select in the Alarm History pane table. The selected record is not deleted.

   • Clear All Records options

     to delete all records that appear in the Alarm History pane table, regardless of the date.

2. Click the Run Maintenance button to initiate the delete action.

   The Confirm Clear dialog box displays to clarify that you are about to delete records and that the operation cannot be “undone”.

3. If the information in the Confirm Clear dialog box confirms that you are deleting the desired alarm records, click the Yes button (otherwise click the No button).

   The alarm records are deleted and removed from the Alarm History table in the Alarm History pane.