Spy Pages can provide helpful information for tracking alarms when using the On Call Service or for On Call “debugging”. Spy page views are available for the On Call Lists and the On Call Recipient. Open a Spy Page by right-clicking on the On Call List or Recipient in the nav tree and selecting ViewSpy Remote from the popup menu, as shown below.

Some of the important information provided by Spy Pages include: current On Call Priority assignment (“On Call Priority”), current On Call Contacts (“On Call Contact”), and current time remaining (“Remaining”) until a notification is sent to the next On Call Contact if an alarm is not acknowledged.

To update Spy Page information, you must reload a Spy Page by clicking the Refresh button.