The On Call Recipient (AX-3.5 and later) manages the transfer of alarms between the alarm service and On Call Contacts. For example, a station may send alarm notifications by email or text message to one or more contacts if they are specified in the currently assigned On Call Contact List.
Stations can send email by broadband (Niagara outgoing account configuration required) and Sms messages using a GPRS modem.
The On Call Recipient component is linked to an Alarm Class component and provides a place to specify the scheduling details and other routing options.
On Call Recipient properties are shown in Figure 251 and described in the following list:
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Time Range
This property allows you to set a limited period of time during a day for collection of alarms, using the following parameters:
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Start Time
a time of day to begin alarm collection, defined by hour, minute and second.
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End Time
a time of day to end alarm collection, defined by hour, minute and second.
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Days Of Week
These option boxes allow selection of specific days to collect alarms.
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Transitions
These option boxes allow selection of specific alarm transitions to display. Only those transitions that are selected will be displayed – even though the alarms are still saved into the alarm history.
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Route Acks
When this parameter is set to
true, Acks are routed to this recipient; when set tofalse,Acks are not routed to the recipient. -
Enabled
When this parameter is set to
true, the OnCallRecipient component is operational. -
On Call List
This field displays the currently active On Call List and its status.
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On Call List Schedule
This is a special On Call scheduling component that is contained in the On Call Recipient component. The On Call List Schedule provides a standard scheduling view that is similar to other schedule views. The unique feature of this scheduling view is that the Event Output property value is assigned either a
nullvalue or an On Call List value. If a null value is selected, no alarms are forwarded. If an On Call List is assigned, then alarms are forwarded to contacts, as specified in the On Call List. -
Escalation Delay
This property allows you to set the amount of time to wait for an alarm to be acknowledged by an On Call Contact before escalating it to the next contact in the On Call List. The default delay time is 30 minutes.
