About the On Call Contact Manager view

The On Call Contact Manager view (AX-3.5 and later) is the default view of the On Call List component. This view displays a table listing of all contacts in the selected On Call list.

Figure 203. On Call Contact Manager view

You can double-click on any row to display the contact in the On Call User Report view. By default, the following columns display in the On Call Contact Manager view:

Name

This column shows the unique name of the On Call Contact. The format for a contact name is always a combination of the assigned User name and the User Alarm Recipient. For example, a user “Scott” could have a Contact name of “Scott_EmailRecipient” or “Scott_SmsRecipient”.
Status

This column shows the current condition of the On Call Contact. For example, the current Status may be ok, disabled, fault, or some other condition.
Enabled

This column displays the current condition of each On Call Contact in the table — Enabled (true) or Disabled (false).
Priority

This field displays the currently assigned priority value for each contact in the table. The Priority property specifies the order in which the On Call Service sends alarm notifications to the On Call Contact.
One or more On Call Contacts may share the same Priority number value. In this case the On Call Service sends an identical notification to all contacts.
User

This column displays the assigned User for each contact in the table.
If a User is deleted, the contact displays as a {fault} state.
Figure 204. On Call Contact Manager with a contact in fault state
User Alarm Recipient

This column displays the assigned User Alarm Recipient for each contact in the table.

At the bottom of the view, the following control buttons are displayed:

New

Click this button to open the New dialog box. Use the New dialog box for creating a new On Call Contact.
Edit

Click this button to open the Edit dialog box. Use the Edit dialog box for editing the selected On Call Contact.
Rotate

“Rotating” priorities means that the Priority value of each user in the contact list is reassigned to the next user in the list in a revolving manner. All contacts in the list are affected when you click the Rotate button.