About the alarm console

The alarm console is a view of the console recipient. It allows you to see all the alarms that have been routed to the alarm console. Alarms are presented in a tabular view with columns that can be viewed or hidden using the drop–down menu in the top right corner of the column title bar.

Figure 241. Alarm console


Alarm console

The alarm console manages alarms on a per–point basis. Each row in the alarm console is the most recent alarm from a point. To view all the current alarms or to get more details about a particular alarm from that point, use the alarm sources view and the associated dialog box displays. The export toolbar icon is available on the toolbar when the alarm extension manager view is displayed.

To view all the current alarms from a particular point in the open alarm sources view, double click the desired row. The alarm details view appears, as shown in Figure 242.

Figure 242. Open alarm sources view


Open alarm sources view

To acknowledge an alarm, select the desired alarm and click the Acknowledge button. An alarm is cleared from the alarm console when both of the following conditions exist:

As with other tables, you can show or hide columns using the Table Options menu in the top right corner of the table (refer to Table controls and options).

Hide, show, add, and remove alarm data columns in the alarm console

Default alarm data types appear in each of the columns of the alarm console view. You can change the visibility of alarm data columns in the following ways:

  • Hide alarm data column

    To hide an alarm data column, click on the desired data column menu item in the Table Options Menu (located in the top right corner of the table view). Selecting the menu item toggles the visibility, as indicated by the check mark to the left of data column name in the menu.

  • Show alarm data column

    To show an alarm data column, click on the desired data column menu item in the Table Options Menu (located in the top right corner of the table view). Selecting the menu item toggles the visibility, as indicated by the check mark to the left of data column name in the menu.

  • Add alarm data column

    Add alarm data columns to the alarm console view using the Add Alarm Data Column dialog box. To open the Add Alarm Data Column dialog box, select the Add Alarm Data Column menu item in the Table Options Menu (located in the top right corner of the table view). This opens the dialog box and allows you to enter the exact alarm data text string, as shown below.

    Figure 243. Adding an alarm data column


    Adding an alarm data column


    NoteAlarm data string text displays in the “Alarm Data” column when that column is visible. When the exact case-sensitive string is entered in the Add Alarm Data Column dialog box, the new column appears in the console as a column that you can hide, show, or remove, as desired.

  • Remove alarm data column

    Remove alarm data columns from the alarm console view using the Remove Alarm Data Column dialog box. To open the Remove Alarm Data Column dialog box, select the Remove Alarm Data Column menu item in the Table Options Menu (located in the top right corner of the table view). This opens the dialog box and allows you to select the alarm data column to remove, as shown below.

    Figure 244. Removing an alarm data column


    Removing an alarm data column


    NoteAlarm data string text displays in the “Alarm Data” column when that column is visible. When the exact case-sensitive string is entered in the Add Alarm Data Column dialog box, the new column appears in the console as a column that you can hide, show, or remove, as desired.

Types of Alarm Details View dialog boxes

  • alarm record dialog box

    This dialog box shows additional detailed information about a specific point alarm, as shown in Figure 245. It also allows you to:

    • acknowledge an alarm using the Acknowledge button.

    • jump directly to a point using the Hyperlink button.

    • add notes to the alarm record using the notes dialog box (use the Notes button).

    Figure 245. Alarm record details dialog box


    Alarm record details dialog box

    NoteStarting in AX-3.7, if multiple records exist for an alarm, which can happen if repeated alarm transitions occur unacknowledged, arrow buttons may be enabled at the bottom corners:

    • Go to previous alarm record (back in time)

    • Go to next alarm record (forward in time)

    Previously, to access details on a related alarm instance (previous or next), you had to close the alarm record popup dialog, and then select details on another record instance.

  • Filters dialog box

    The Filters dialog box displays parameters, as shown in Figure 246, that you can use to include or exclude alarms from the alarm console by selecting or deselecting parameters. This filter action only affects which alarms display in the alarm console, it does not edit any alarm record data or perform any alarm “maintenance”.

    Figure 246. Filters dialog box


    Filters dialog box

    NoteStarting in AX-3.7, the Filters dialog’s field editor changed for parameters “Source” (shown enabled in Figure 246) as well as “Alarm Class” and “User”. These filter parameters now have an editor that when entabled (checked) include:

    • Text string field, with wildcard “%” character by default. Enter text to filter on here.

    • Drop-down operator, as either “Must Be Like” (default), “Must Not Be Like”, or else “Must Equal” or “Must Not Equal”. Note the last two (equal) ones require that the text string does not contain any “%” wildcard character.

    • Checkbox for case-sensitive (set by default).

    Note if filtering on Source and using a wildcard, make sure to put the “%” character at both ends of the text string, as shown in Figure 246. Otherwise, filter matches cannot occur.

    You can choose, for example, to filter out any alarms in the alarm console that are currently in a “Normal” state by selecting the “Source State” check box and then selecting all states except “Normal” and clicking the OK button. This action filters out all alarm records that have “Normal” current Source States. If the source state changes or if you change the settings in the Filters dialog box, the alarm console table will update to change the display, as indicated.

    CautionIt is important to remember that filter settings do not reset automatically—you must remove any filters that you set in order to view all alarm records. Note that the Filter button displays the “Filter” text in red to indicate that alarms are being filtered.

  • Notes dialog box

    Use the Notes dialog box to add a note to one or more alarms. To add a note to all the alarms from a selected source, open the Notes dialog box directly from the alarm console view, using the Notes button. If the selected alarm record represents a source with multiple alarms, any note that you add is added to all the alarms associated with that alarm source. When there is more than one alarm associated with an alarm record, the Notes dialog box displays a <Multiple Alarms> message, as shown in Figure 247.

    Figure 247. Adding a single Note to more than alarm


    Adding a single Note to more than alarm

    The Notes dialog box is comprised of the following:

    • Message pane

      The message pane is located in the upper half of the dialog box. It displays the text of any notes that are already associated with the selected alarm record. If multiple alarms are associated with the selected alarm record, the message pane also displays a “<Multiple Alarms>” notice to alert you to the fact that adding a note adds the note to all the alarms associated with the selected alarm source.

    • Editor pane

      The Editor pane is located in the lower half of the dialog box and is a text field that allows you to type the text for any note that you are adding.

    • Add Note button

      This button saves the note to the alarm record and dismisses the Notes dialog box.

    • Close button

      This button closes the Notes dialog box without saving any information.

    You can also open the Notes dialog box from the Alarm Record dialog box. Since the Alarm Record dialog box displays single alarm records, notes are added to only one alarm at a time using this method.

    Figure 248. Opening the Notes dialog box from the Alarm Record dialog box


    Opening the Notes dialog box from the Alarm Record dialog box