Alarm escalation is a feature that allows you to configure an alarm class so that unacknowledged alarms that are assigned to that class can be re-routed if they are not acknowledged within a specified amount of time. The following three levels of escalation are provided so that you can enable up to three opportunities to re-route an alarm notification as the alarm remains unacknowledged:

Each level may be routed to a different alarm recipient, as shown in Figure 235, so that if an alarm remains unacknowledged long enough, it may be sent to as many as four different recipients (including the original recipient). However, if an alarm is acknowledged at any level, then it is not escalated to the next Level.

In addition to having an Enable property, each alarm escalation level has a Delay property that allows you to set the amount of time that you want to allow an alarm to remain at any level before it is moved to the next escalation level. Refer to About alarm class properties for more information about Alarm Class properties.