Incoming Account tab

This tab displays all the properties for the incoming account associated with the account.

Figure 299. Incoming Account tab

To access this view, click Controller (System) Setup > Alarm Setup > Email Accounts, followed by clicking the Incoming Account tab.

CAUTION: With the default configuration (see Delivery Policy property, below) the incoming email account deletes all emails from the mail server when it checks the account to retrieve new email, even if the emails are already marked as read by another email client. If permanent retention of the emails is required then do one of the following: (1) change the Delivery Policy setting from Delete to Mark As Read or Mark as Unread OR (2) configure a second service account which the mail server forwards emails to and configure the station's incoming account to check the second service account.

Properties

Property	Value	Description
Hostname	text	Identifies the name of the mail server. For example, mail.acme.com could be a Hostname.
Port	number from -1 to infinity; defaults to 110	Identifies the port associated with the email account. Typically, this number is 110, however, to set -1 the system searches for and uses a valid port.
Account	text	Identifies the name of the distinct account that is authorized for access to the `Hostname` mail server. For example, if you are using an email account named `controls@acme.com` on the host described above, the account name is `controls`. The `Hostname` in this case could be `mail.acme.com`.
Password	text	This is the login credential for the account specified in the previous property.
Pollrate	hours minutes seconds	Specifies how often the account connects to the mail server and checks or unread mail messages. Increasing this value increases the time between polls.
Enabled	`true` or `false`	Turns the feature on (true) and off (false).
Status	read-only	Reports the condition of the entity or process at last polling. {ok} indicates that the entity is licensed and polling successfully. {down} indicates that the last poll was unsuccessful, perhaps because of an incorrect property. {disabled} indicates that the Enable property is set to false. {fault} indicates another problem. Depending on conditions, multiple status flags may be set including {fault} and {disabled}, combined with {down}, {alarm}, {stale}, and {unackedAlarm}.
Last Poll Success	read-only hours and minutes	Displays the time (of the last polling success.
Last Poll Failure	read-only hours and minutes	Displays the time (of the last polling failure.
Last Poll Failure Cause	read-only	Indicates a reason for polling failure.
Debug	`true` or `false` (default)	Turns Debug mode on and off. When on, a station's standard output view ( Workbench Platform > Application Director) displays debug information when the station tries to send or receive email. This can be used to troubleshoot accounts and faults.
Use Ssl	`true` or `false` (default)	Enables (true) and disables (false) Ssl (Secure Sockets Layer) for communication with a host email server that requires it.
Use Start Tls	`true` or `false` (default)	Enables (true) and disables (false) Tls (Transport Layer Security) for a host email server that requires it.
Store	drop-down list: Pop 3, Imap	Selects the mail retrieval standard. Choose the option that is in use by your host mail server.
Delivery Policy	drop-down list: Delete, Mark as Read, Mark as Unread	Selects how the incoming email account handles incoming emails at the mail server. `Delete` removes all emails from the mail server when it checks the account to retrieve new email, even if the emails are already marked as read by another email client `Mark As Read` marks all emails as read on the mail server when it checks the account to retrieve new email. `Mark As Unread` marks all emails as unread on the mail server when it checks the account to retrieve new email.