Acknowledging alarms
This procedure documents how to acknowledge an alarm in the Alarm Console view. You can acknowledge a selected alarm in this view, the Open Alarm Source window, and the Alarm Record window.
Prerequisites: The system user is configured with
Notes Required on Ack set to true.
- To view the Alarm Console, click Monitoring.The Alarm Console view opens with all alarm sources displayed. Each record in the table represents one alarm source and one or more alarms from that source.
- Select one or more alarm sources to acknowledge.To select multiple alarms, use the Shift or Ctrl key.
- Do one of the following:
- To acknowledge all alarms associated with the selected alarm source(s), click the Acknowledge button (
).
- To acknowledge only the most recent alarm, right-click on the selected alarm(s) and click Acknowledge Most Recent from the popup menu.
The Notes window opens.The Notes window pops up automatically provided the
Notes Required on Ackproperty on the system user is set totrue. If a note already exists for the alarm, the system displays it. - To acknowledge all alarms associated with the selected alarm source(s), click the Acknowledge button (
- Enter a note related to the alarm(s) and click Ok.The system acknowledges the selected alarm by changing the Info icon. An acknowledged alarm displays this Info icon:
. A small bubble added to the icon indicates a note.