Certificate validation issue

Old cloudConfig-rt module

If your station output shows the following error, you may be using an older version of the cloudConfig-rt module, which specifies an outdated certificate for the Honeywell Sentience authentication endpoint.

Figure 25.   Station output shows “Cannot connect to Cloud”
Image

This indicates that the station does not accept the validity of the certificate provided by the authentication endpoint. To confirm if this is the case:

  1. Expand the CloudConnector, right-click the Connector Impl, and click Views > Spy Remote.
  2. In the Spy view, scroll to the Properties section and see if the cloudCertVerification property is false. If it is true, you likely have an outdated module.

Solution

Ensure that you have the latest released version of all of the NCHSD modules so that you will not experience certificate validation issues with accepting the validity of the authentication endpoint.