JACE-9000 backup and restore overview

You can backup a JACE-9000 in several ways. This topic provides an overview of the backup and restore procedure options that are available. Other topics in this document provide information that can help you understand the different specific backup and restore processes.

Following are options for backup:

  • Automatic backup with microSD card
  • Manual backup with microSD card using Serial Shell connection
  • Manual backup to a Supervisor platform using Platform Administration connection.

Following are options for restore:

  • Restoring from a microSD card backup
  • Restoring from a backup .dist file
  • Restoring backup from Niagara Cloud management portal. For more information refer to Niagara Recover chapter of Niagara Cloud Suite (NCS) Partner Guide.

Backup to the microSD card

The JACE-9000 allows you to backup the entire controller platform and station to a microSD card without requiring access to the backup functions of Workbench.

  • Only Tridium- configured microSD cards are supported.
  • If you install a non- Tridium microSD card in the unit, the system will not generate a Host ID and Niagara will not run.
  • If you insert or remove a microSD card from a JACE-9000 the Host ID will change for that controller.

Preparing for backup and restore

 NOTE: Always remove power from the controller before installing or removing a microSD card. 

To insert the microSD card into the controller, slide it into the card carrier, label side up, until the spring catch engages. If properly inserted, the card is behind the Access Shutter track.

Image

The manual backup procedure uses a serial connection to the controller DEBUG port. This connection must be established before any backup or restore steps occur. The DEBUG port is a USB-C port for serial debug communications to the controller. You can use a serial terminal program (for example: PuTTY) with the DEBUG port to access the controller’s system shell menu.