Restoring factory defaults (JACE-9000)

The process of recovering factory defaults deletes all platform and station data, and returns the controller to the state it was in when it shipped from the factory. If you cannot commission the controller because you made an error when entering the default platform daemon credentials or passphrase, you can restore factory defaults and start again. Also, when decommissioning a controller, a best practice is to recover the factory defaults, which removes the platform and station data from the controller. This procedure uses a terminal emulator program to access the controller’s system shell menu.

  • You have backed up all data from the controller.

  • The controller's DEBUG port is connected to your PC using a USB-to-USB-C cable.

  • PuTTY or an equivalent terminal emulator software is running on your PC and connected at 115200 baud, to the virtual COM port provided by the USB cable connection. This will require that you have the ftdichip.com VCP driver installed.

CAUTION: Recovering factory defaults removes all platform and station data from the device. Make sure this is what you intend before you follow this procedure.
To reset a JACE-9000 to factory default state:
  1. Without power, and with the outer panel cover open, press and hold the SHUT DOWN button on JACE-9000 the control panel.
  2. Continue to press the SHUT DOWN button, while connecting the power.
    When the LED next to the button starts blinking green, lift your finger off the button. Then wait about 5 minutes until you see the "login:" prompt in the serial shell.
When the BEAT LED blinks at normal rate the process is complete.
To setup the restored controller platform you will need to login to the serial shell using factory default credentials.