Tracking alarms that use the OnCallService

The spy pages can provide helpful information for tracking alarms and debugging on-call processing. Spy page views are available for the OnCallLists and the OnCallRecipients.

To open a spy page, right-click the OnCallList or OnCallRecipient in the Nav tree and click View > Spy Local.
The OnCallList spy page opens.
The spy pages provide important information including: the current On Call Priority assignment, the current On Call Contacts, and the current time Remaining until a notification is sent to the next On Call Contact if an alarm is not acknowledged.
Click the refresh button to update the spy page information.

Tracking alarms that use the OnCallService

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