On Call User Report view

This report is the default view of theOnCallContact component. This view provides a tabular presentation of the details associated with any OnCallList that the selected user is assigned to.

This view provides each OnCallContact with a table of information, which you may configure, and that shows the scheduled times and priorities associated with all of the lists to which the contact is assigned. As with other tables, contacts may show or hide columns and use other standard table controls and options provided in the Table Options menu located in the top right corner of the table.

The export function is available using the export icon on the toolbar or by selecting File > Export from the main menu.

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To access this view, expand Config > Services > OnCallService > OnCallList and double-click any user.

Column Value Description
On Call Recipient text This is the name of the On Call Recipient being used to coordinate alarms.
On Call List read-only
Displays the currently-active On Call List and its status.
Priority [on-call contact] 1–255 for each transition, default: 255; %priority% on a report
Specifies the order in which the OnCallService sends alarm notifications to the OnCallContact. Colors graphically identify alarm priority levels. You set up Priority levels using the alarm options window. The contact with the lowest number (highest priority) receives notification first. An alarm that is not acknowledged within the designated time is forwarded to the next contact in the list.
 NOTE: Contacts may share the same Priority number. The OnCallService sends an identical notification to all contacts that have the same priority number 
Start date and time Indicates when the on-call list becomes active.
End date and time Indicates when the on-call list ceases to be active.