To Create and Configure the On Call Contacts
This topic explains how to create and configure the OnCallContacts based on priority. It represents a pairing between the
user and a contact. The user must adequately configure the contact method. When an alarm is raised in the station based on
the configuration, contacts the particular user and the user receives a notification via email or sms.
Prerequisites:
The user must be an existing user configured in the UserService.
The AlarmRecipient for the desired contact method should be configured in the AlarmService.
Perform the following steps:
- To create a new OnCallContacts, do one of the following.
- In the Nav tree, expand OnCallService, right-click on any one of the OnCallLists and choose .
- In the On Call List Manager view, double-click any one of the OnCallList.
The On Call Contact Manager view opens. - To create a new OnCallContact, click New.The New window opens.
- In the New window, configure the following parameters and click OK.
Priorityenter the desired priority level.Userselect the user from the drop-down list that has a configured contact method (email id or sms).User Alarm Recepientselect the contact method (EmailRecepient or SMSRecepient) based on the user configuration.
Creates a new OnCallContact with the desired contact method in the On Call Contact Manager view.