Outgoing Account tab

This tab displays all the properties for the outgoing account associated with the EmailService.
Figure 310.   Outgoing Account properties
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To access this view, click Controller (System) Setup > Alarm Setup > Email Accounts, followed by clicking the Outgoing Account tab.

Properties

In addition to the standard properties (Enabled and Status), these properties support an outgoing account.

Property Value Description
Hostname text Identifies the name of the mail server. For example, mail.acme.com could be a Hostname.
Port number from -1 to infinity; defaults to 25 Identifies the port number associated with the email account. Typically, this value is “25”, however, if you set it to “-1” the system searches for and uses a valid port.
Account text Identifies the name of the distinct account that is authorized for access to the Hostname mail server. For example, if you are using an email account named “myemail@acme.com” on the host described above, the account name is simply “myemail”. The Hostname in this case could be “mail.acme.com”.
Password text and special characters Defines the login credential for the Account.
Pollrate hours minutes seconds Specifies how often the account executes a send action. Increasing the pollrate value increases the time between polls. During the time between polls, emails may be queued (up to the max queue size) until the next poll time. At the next poll time all queued emails are sent.
Last Poll Success read-only Indicates the time (in hours and minutes) of the last polling success.
Last Poll Failure read-only Indicates the time (in hours and minutes) of the last polling failure
Last Poll Failure Cause read-only Provides an error message to indicate a reason for polling failure.
Debug true or false (default) Turns Debug mode on and off. When on, a station's standard output view ( Workbench Platform > Application Director) displays debug information when the station tries to send or receive email. This can be used to troubleshoot accounts and faults.
Use Ssl true or false (default)
Enables (true) and disables (false) Ssl (Secure Sockets Layer) for communication with a host email server that requires it.
Use Start Tls true or false (default)
Enables (true) and disables (false) Tls (Transport Layer Security) for a host email server that requires it.
Transport drop-down list Selects from available options for email communication. The default setting and most common is SMTP.
Connection Timeout hours minutes seconds Controls how long the station waits for a response from the mail server before generating an exception and setting the fault cause. It waits for the next scheduled poll and attempts to contact the mail server again at that frequency.
User Authentication true or false (default) Specifies that login credentials are required for sending any email. Sometimes authentication is not required for emails routed to recipients in the same domain. Setting this property to true makes the login credentials mandatory for any email
Reply To text Specifies the contents of the From: property in the email that is sent.
Persistent, Persistence Directory true or false (default) true saves each queued email as an xml file in the designated persistence directory. Once the emails are actually sent, the xml files are deleted from the directory. The purpose of this is to keep a copy of the emails in the queue, which would be lost if the station was stopped prior to the emails being sent. When the station restarts, emails are loaded from the “Persistent Directory” back to the queue.
Allow Disabled Queuing true or false (default) Emails reside in a queue while they wait to be sent. Assuming that the Account Status is {ok}, typically, the length of time an email is in the queue depends on the Pollrate setting. Several properties relate to the queue and email management. A setting of true) allows emails to reside in the queue even when the Enabled status is set to false.
Queue Size read-only Indicates how many emails are currently in the queue (waiting to be sent).
Max Queue Size number from 1 to infinity; default = 100 Specifies how many emails are allowed to occupy the queue.
Number Sent read-only Displays the number of emails that have been sent.
Max Sendable Per Day number Specifies how many emails may be sent in one day.
Number Discarded read-only Indicates how many emails did not successfully send.
Last Discard read-only Indicates when the last email did failed to send.
Last Discard Cause read-only Displays an error message that indicates the cause of the last email send failure.