Asure ID is the third-party software application for creating Photo ID badges. Easy Lobby, also third-party software, manages visitors. Both require a special user to facilitate access to the station database. The reason that the admin user does not work with these third-party apps is that it defaults to DigestScheme authentication. Both Asure ID and Easy Lobby require HTTPBasicScheme authentication.

If you are using Asure ID to create photo IDs or Easy Lobby to manage visitors, you must create a separate user for each app. You can use Workbench or the web UI to create these users. The credentials you define for each user are those required by Asure ID and Easy Lobby.