Rejoining a replacement remote controller to the Supervisor station

After the controller has been replaced, and the station has been configured, you will need to join the controller to the Supervisor to synchronize the cardholder database.
  1. Unplug your PC and plug in the network cable that was plugged into the old controller.
  2. If you are connected to a Supervisor PC, use Workbench to confirm the new controller has connected to the Supervisor.
    Make sure that the network variables are set correctly, the ports are open, and communication can be established.
  3. To join the new controller station to the supervisor click Controller Setup > Remote Devices > Station Manager, discover and select the station in the table and click the Recovery button (Image).
  4. Open the Station Manager and observe that the replication status for the newly-replaced controller reports {ok}.
  5. To confirm that access activity at the controller is shown in the Supervisor activity report, Reports > Access History.
    The door open test should appear on this report.