I changed a property, but it did not change in the database.

Make sure that you saved the change before leaving the view.

I cannot connect to my PhotoID station.

Make sure that you have a good connection from the Supervisor to the PhotoID host platform. If the Photo ID platform does not have a fixed IP address, the address may have changed.

Also, make sure that the EntsecAsureID applet is running and has the correct settings. If settings have changed, you may need to restart the applet, verify that you have a good Obix Network connection, and ping the device to confirm the connection.

The EntsecAsureID rejects credentials. I tried using an existing user. I created a new user with all roles. None will log in. I also tried each authentication scheme, but to no avail. Can you help me set up the obix user so it will log in?

The framework requires a special machine-to-machine user and password whose configuration defines the HttpBasicScheme for server authentication and a user role with permissions that include read access to the Obix Network. If you are setting up a new system, you must create and configure this user. If you upgraded your station from NiagaraAX, the migration tool created an oBix user for you. You need to confirm the configuration, set the password and configure the Photo ID Settings.

After clicking the Discover button to discover a template or template data, EntsecAsureID displays this message.

The WebService Content-Security-Policy HTTP header provider needs to be configured. Refer to “Configuring Asure ID secure communication” in the “Personnel setup” chapter of this guide.