Connecting to a station using
There are any number of reasons that a station may be idle. A common troubleshooting step is to open the Application Director
and confirm that the station is running. If not, follow this procedure, which works the same for a Supervisor or a remote
controller station.
Prerequisites: The platform connection is open.
- Open the Application Director tool. (One way to do this is to right-click Platform and click .)
- Stop any other stations.
- Select the station to start and click the Start button.
- Notice any errors and warnings as the station starts.
- Confirm that the station has started (Status reports Running).
- To configure the station to start automatically in the event of an unexpected failure, enable the
Auto-Startproperty.Auto-Start- If the electrical grid drops power to the building, an UPS (Uninterruptible Power Supply) or other backup battery can maintain power to the controller and its access network as long as is practical.
- If an emergency generator starts, the controller, access network, door locks and sensors should be powered by critical circuits to the extent that the company considers physical security to be a priority.
- If power to the controller ultimately fails, the system backs up the station automatically.
- When power is restored, the platform should automatically start the station and restore physical security to the building (unless the building’s occupants over-road the door locks) with no operator action.
Restart on Failure- If the station fails, it automatically attempts to restart.
- A
Failure Reboot Limit(defaults to three attempts) defines how many times a station attempts to restart within a specificFailure Reboot Limit Period(defaults to 10 minutes). You can configure both.