Commissioning a controller with new software

Commissioning an existing controller with new software follows the same procedure as that required to commission a controller for the first time.
Prerequisites:
  • You are on site where the controller to be upgraded is located. Commissioning a controller from a remote location is not recommended because the network connection could inadvertently be interrupted.
  • You are running an updated version of Workbench is installed on a Supervisor or engineering PC, which is on the same network as the controller.
  • The target remote controller is running (powered on).
  • The version of the software you are using to commission the controller has identical brand properties (as defined in the license file) and is the same or a more recent version than that currently installed on the controller. A brand.123 upgrade tool cannot upgrade a brand.xyz controller. A Supervisor station will not connect to a controller on which a more recent version of software has been installed.
  • Upgrading may require new licensing. The PC is connected to the Internet so that it can contact the licensing server.
 CAUTION: The reboot after commissioning de-energizes all door lock relays. Card readers do not respond. This may leave doors locked (building occupants locked in or out) or unlocked (unauthorized access a possibility). Plan ahead, and be prepared for how to deal with the system being down for five to ten minutes while the controller reboots. 
  1. Make a platform connection to the controller by double-clicking the Platform node for the controller in the Nav tree.
    The Authentication window opens.
  2. Enter the controller credentials.
    The Nav Container View opens.
  3. Double-click the Platform Administration row in the table.
    The Platform Administration view opens.
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  4. Click the Commissioning button.
    The Commissioning wizard opens.
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  5. Follow the wizard, clicking Next until you configure all options.
  6. On the Software Installation page, click Upgrade All out of Date and click Next.
  7. After reviewing all changes, click Finish.
    Commissioning begins.
     CAUTION: Do not interrupt the commissioning process. If you interrupt, you may not be able to restore the station. 
  8. When prompted, click Close.
    After the commissioning process is complete, the controller reboots. During the reboot, any upgrades to the database required for the new version are automatically installed.