Station installation troubleshooting
These troubleshooting tips concern the Station Copier.
I started the Station Copier, selected the station and clicked Copy, and got a message prompting me to enter a file passphrase.
The bog file’s passphrase is not the same as the target host’s system passphrase. You must enter the correct file passphrase to proceed with the station copy. An alternative is to edit the bog file offline to either unlock the file, making it unprotected, or to change the passphrase value. However, either of these choices will clear any sensitive information in the file.
I started the Station Copier, entered the station name and got a message indicating that the controller requires commissioning.
The controller may be new or you may be upgrading from NiagaraAX toNiagara 4 and you forgot to commission the platform first. Run the Commissioning Wizard and come back to the Station Copier later.
I started the Station Copier, selected the station to copy and clicked Next, but the only option available is to Cancel and exit the wizard.
The station database (config.bog) is locked. This happens if:
The config.bog has been edited elsewhere in Workbench and contains unsaved changes. After saving changes, try the copy again.
The system is in the process of saving the config.bog using the BackupService. Wait a while and try the copy again.