Transferring files to and from a remote host

This procedure provides general steps for using the File Transfer Client to copy files between a Supervisor PC and a remote controller host. Transferring files between hosts changes the system.properties file.

You are connected working in Workbench running on a PC and are connected to a remote controller platform.
CAUTION: Editing, and especially activating system.properties entries is an operation for advanced users, with the possibility of undesirable results. Read all entries in this file carefully, and consult your support channel before making a change! Always save a backup copy of this file before editing it, and test the system after implementing a change.
  1. Connect to the platform and click Platform > File Transfer Client.
    The File Transfer Client window opens.

    The File Transfer Client provides a two-pane view.

    • The left pane provides access to local files on your working PC.

    • The right pane provides access to files on the remote platform.

  2. Click the navigation controls at the top of each pane to go to the appropriate location for source and target.
  3. Select one or more items on one side (as source) to copy to the other side (target), and click the appropriate transfer arrow.

    For local-to-remote transfer of a file containing encrypted, sensitive data, the File Transfer Client does not prompt you to enter a passphrase.

    The transfer completes successfully if the file is protected with a passphrase that matches the system passphrase.

    Transfer fails if:

    • The file is protected with a passphrase that differs from the system passphrase

    • You include more than one protected file in the same transfer

    When finished, the system displays:



    A station must be restarted before changes to system.properties take effect.

  4. Stop the station using the platform Application Director, and wait for the station to stop completely, ensuring that it saves its database.
  5. From the platform Platform Administration view, select Reboot. Allow sufficient time for the controller to reboot and station to start.
  6. Reconnect to the station to verify operation.