Setting up email components

Two palettes contain email components: the email palette and the report palette.
Prerequisites: Your station is licensed to use the email feature.
  1. For email messaging, open the email palette and drag the EmailService component to the Config > Services container.
  2. From the email palette, drag the IncomingAccount and OutgoingAccount components to the EmailService.
    You may have multiple incoming and outgoing accounts, which allow you to set up connections to servers that support secure communication and others that may not.
  3. Double-click the incoming and outgoing account services and configure properties.
    By default, the system deletes all emails from the mail server when it checks the account to retrieve new email, even if the emails are already marked as read by another email client. To permanently retain emails:
    • Change the Delivery Policy setting from Delete to Mark as Read or Mark as Unread, or
    • Configure a second service account to which the mail server forwards email, and configure the station’s incoming account to check the second service account.
  4. To prepare to send alarms via email, drag the EmailRecipient from the email palette to the EmailService node in the Nav tree.
  5. To prepare to acknowledge alarms via email, drag the EmailAlarmAcknowledger from the email palette to the EmailService node in the Nav tree.
  6. For report messaging, open the report palette and drag the ReportService component to the Config > Services container.
  7. To set up email reporting from the station, drag the EmailRecipient from the report palette to the ReportService node in the Nav tree.
 NOTE: Both the email and report palettes have an EmailRecipient. Although these components have the same name, they are not the same component.